Welcome to TakeUp Marketing. By accessing or using our website (www.takeupmarketing.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. TakeUp Marketing provides digital marketing services, including but not limited to Website Development, Content Writing, Graphic Design, Search Engine Optimization, Social Media Marketing (PPC), and Social Media Management, (collectively referred to as “Services”).
3. By accepting a quote, you agree to and accept the terms and conditions of TakeUp Marketing. Acceptance can be verbal, by email, payment of Initiation, or by signing a quote.
4. All estimates/quotes are based on our understanding of your requirements and as per the given time frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a face-to-face or electronic meeting.
5. Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
6. Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by TakeUp Marketing.
7. TakeUp Marketing will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
8. Any delays at the client’s end, may delay the project and proposed timeframes and may incur additional costs.
9. Any bugs (programming errors) reported during or just after the development does not attract additional charges.
10. Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
11. Any modifications requested during the ongoing project or after the Go-Live approval will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will TakeUp Marketing be liable for any delays caused by changes in the project brief.
12. Website/application content, credentials, and all related materials need to be provided to us within the first weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond a reasonable timeframe.
13. If your website/application is not hosted on a TakeUp Marketing server, any additional man-hours that may be required due to any server or network-related issues are not covered in our quotes and may be charged separately.
14. Please note that at any stage during the project, stalling of the project for over two calendar months will incur ₹999/week administration costs. Furthermore, it may increase the previously approved estimates. If you require the project to be put on hold, please advise us in writing in advance. To put the project on hold without incurring additional charges, we will need the account to be up to date based on the work done. Further details can be discussed if such a situation arises.
15. Depending upon the functionalities required, there may be 3rd party components such as Third Party Payment Gateways or SSL certificates involved in building a website/application. Although Eternity Web Solutions(OPC) Private Limited does its best to recognize the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control. Any third-party component purchase costs (such as SSL, Payment gateway, Google Adwords, Plug-in licenses, etc) are not included in our quotes.
16. TakeUp Marketings takes no responsibility for any open-source products such as WordPress, Open Source carts, Joomla, etc. It is the client’s responsibility to update all components and third-party software. We suggest you take regular backups to avoid any disruptions.
17. The client must recognize that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third-party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.
18. Domain registration/renewal etc charges are not included as a part of any project/proposal unless mentioned otherwise. If required, a quote for which will be submitted separately and approved by the client.
19. Hosting charges are not included in the quotations unless mentioned otherwise. TakeUp Marketing can organize an appropriate hosting solution if required, a quote for which will be submitted separately and approved by the client. Where clients decide to organize their own hosting, we should be consulted before finalizing the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that we’ll require full access to hosting support to test and deploy the application. TakeUp Marketing will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.
20. Notwithstanding any other provision in the agreement, in consideration of the Customer entering into this agreement with TakeUp Marketing, upon full payment of any outstanding invoices, TakeUp Marketing will grant an unconditional license to the Customer to reproduce, publish, communicate, use, exploit, vary, or otherwise deal with 1) the graphics, 2) texts and 3) images used in the published website and associated of form and functionality. This will not include the intellectual property relating to the production of the website including the digital strategies, programming codes, database structures, scripts, forms, or functionalities.
21. All communications/correspondences are generally done via emails. It is client’s responsibility to keep us updated with their relevant email addresses.
